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Privacy Policy

Last Updated: November 19, 2025

Your privacy is important to us. This Privacy Policy describes how DigiKendr ("we", "us", "our") collects, uses, and protects your data.

1. Information We Collect

1.1. Information You Provide

  • Name
  • Email
  • Phone number
  • Account credentials
  • Uploaded files (images, videos, screenshots, text)
  • Inputs sent to AI tools
  • API requests and payloads
  • Billing information

1.2. Automatically Collected Data

  • Device information
  • Browser type
  • IP address
  • Usage logs
  • Click behavior
  • Error logs
  • Traffic origin (ads, social media, search)

1.3. API Usage Data

When using the Campaign Navigator API, we collect:

  • API request metadata
  • Timestamps
  • Parameters
  • Response logs
  • Rate-limit behavior
  • Abuse detection signals

2. How We Use Your Data

We use your data to:

2.1. Provide and operate services:

  • Generate AI responses
  • Personalize recommendations
  • Provide analytics
  • Enable API access
  • Improve model accuracy

2.2. Improve DigiKendr:

  • Detect errors
  • Improve accuracy
  • Prevent abuse
  • Develop new AI tools

2.3. Communications:

  • Send updates
  • Send verification emails
  • Notify about changes
  • Send security alerts

2.4. Compliance:

  • Meet legal requirements
  • Prevent fraud
  • Enforce Terms of Service

3. Data Sharing

We do NOT sell your data.

We may share data only with:

3.1. Service Providers

  • Hosting providers
  • Payment processors
  • Security partners
  • Cloud computing partners

These partners follow strict privacy and security standards.

3.2. Legal Requirements

We may disclose data if required:

  • By law
  • By court order
  • To protect DigiKendr
  • To prevent harm or fraud

4. Data Retention

We retain data for as long as necessary to:

  • Provide DigiKendr services
  • Comply with legal obligations
  • Improve AI capabilities
  • Maintain safety

Users may request account deletion anytime.

5. Security

We use industry-standard security:

  • HTTPS encryption
  • Tokenized authentication
  • API keys
  • Rate limiting
  • Access control
  • Firewalls
  • Storage encryption

But no system is 100% secure.

6. Cookies & Tracking

We use:

  • Session cookies
  • Analytics cookies
  • Preference cookies
  • Access tokens
  • Device identification

You may disable cookies, but some features may break.

7. Children's Privacy

DigiKendr is not intended for children under 13.

We do not knowingly collect data from minors.

8. Your Rights

Depending on your region, you have rights to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Restrict processing
  • Export your data
  • Withdraw consent

Email: support@digikendr.com

9. Third-Party Links

We may link to third-party websites.

We don't control their privacy practices.

10. Changes to Privacy Policy

We may update this Policy.

Continued use means acceptance.

11. Contact Information

For privacy concerns:

By using DigiKendr, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.